CONCIERGE PROPERTY CARE

One point of contact..

Vacant-home checks, mail handling, vendor coordination, storm prep — peace of mind for snowbirds, second homes, and busy households. We vet every contractor so you don't have to.

Weekly
walk-throughs
Single
point of contact
Bonded
+ insured

What we handle.

Six services · One crew

Vacant-home checks

Weekly or bi-weekly interior + exterior walks. We photograph any issue, log condition reports, and flag the small things before they become claims.

  • Interior + exterior
  • Photo condition log
  • AC + leak check
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Vendor coordination

We meet your AC tech, your pool guy, your cleaner, your contractor. One call to us instead of six calls from you, and we verify the work was actually done.

  • Schedule + meet vendors
  • Photo-verify work
  • Invoice review
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Storm prep + recovery

Hurricane watch triggers shutter install, patio furniture stowage, pool chemistry boost, and generator test. Post-storm we walk the property and document for insurance.

  • Shutter install
  • Furniture stowage
  • Post-storm walk
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Mail + package handling

Mail collected, opened on request, scanned and emailed. Packages received and secured. We hold or forward time-sensitive items per your standing instructions.

  • Weekly collection
  • Scan + forward
  • Package security
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Key holding + access

Secured key program with logged entries and exits. Vendors are escorted unless you specify otherwise. After-hours emergency access included on annual plans.

  • Locked key vault
  • Access log
  • 24-hr emergency
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Snowbird returns

Two weeks before you arrive: AC down to comfort, fridge stocked to your list, water on, beds made, car running. Two weeks after you leave: reverse.

  • Pre-arrival prep
  • Post-departure close
  • Custom checklists
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How a visit works.

Four steps · Same week
01

Onboarding

We sit down with you, walk the home, catalog systems and vendors, and build a written care plan. You sign off before anything starts.

02

Standing schedule

Weekly or bi-weekly visits at a consistent day and time. You get a photo report after every visit, same format, same checklist, every time.

03

Exception handling

Anything outside the routine, leak, alarm, vendor question, we call or text immediately with photos and a recommendation.

04

Pre-arrival

You tell us when you're flying in. We bring the house alive, AC, water, beds, basics in the fridge. You walk into a warm home.

One company. One crew.

One number to call. One person who already knows your home.

Most concierge services are call centers that dispatch strangers. We are the opposite, a small local team that knows your gate code, your dog's name, and where you keep the spare AC filters.

That is the entire product. Continuity, photographed reports, and a phone that answers when you are 1,300 miles away.

Book a free inspection
Property manager handing over keys at a luxury home

Common questions.

Straight answers
Q · 01

What happens if you find a leak during a check?

We shut off the water at the main, call you with photos, and dispatch a plumber from our vetted network with your authorization. Most leaks we catch are caught small.

Q · 02

Are you bonded and insured?

Yes, general liability and bonding on every team member who carries a key. Background checks on all field staff. We can send certificates to your HOA on request.

Q · 03

Can you coordinate with my existing pool company and AC tech?

Absolutely. Many of our clients already have trusted vendors, we coordinate scheduling, meet them at the property, and verify work. We do not push our own vendors unless you ask.

Q · 04

Do you handle short-term rentals?

Yes, turnover coordination, guest restocking, post-stay inspection. Not a full property-management service, but the field operations side of it.

Q · 05

What is the minimum commitment?

Three months. Most clients stay year over year. We do not lock anyone into multi-year contracts.

First visit · New customers

Free property inspection. No catch.

A specialist walks your home, perimeter, attic, and yard. You get a written scope across pest, wildlife, water, lawn, cleaning, and concierge, with flat pricing on the spot. Decide on your time, not ours.

What you get
  • Full property walk, inside and out
  • Written scope with flat pricing
  • Same-week scheduling, all six verticals
  • No long-term contracts, ever
35+ years · 50,000+ customers · Palm Beach, Broward, Miami-Dade
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We respond within one business hour. No pressure. No obligation.

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THE WORLDWIDE PROMISE

We don't guess. We don't upsell. We come back until it's right.

Every concierge job starts the same way — a licensed technician walks your property, identifies the actual problem, and quotes a fixed-price plan before any work begins. No package upsells. No surprise add-ons. No long-term contracts.

  • Vetted partner network
  • No partner markup
  • 24/7 emergency dispatch for members
  • Single point of contact
We're in Toronto half the year. They're our eyes on the house — and the only number we have to remember.
Henry & Marie L. · Bay Harbor Islands
ONE CALL. THREE COUNTIES.

South Florida service, on a same-week schedule.

Palm Beach, Broward, Miami-Dade. We zone our scheduling so response times stay tight and your technician already knows the building codes, the soil, the storm patterns, and the species that actually live here.

35+
Years operating
50K+
Customers served
3
Counties covered
Licensed, insured, family-owned since 1989.
Tropical Storm prep checklist done in a day. They shuttered the windows, secured the dock, and sent us a video walkthrough.
Anita D. · Key Biscayne
Licensed · Insured · Bonded